How SIP telephone systems can help collaboration
The emergence of new technologies has influenced every aspect of our lifestyles including how we communicate with others. SIP telephone systems utilise 21st century advancements in technology to the full. But precisely how are these revolutionary telephone systems changing the way that small and large businesses collaborate with others?
Improved accessibility
The standard schedule of an employee has changed dramatically over the last 30 years. Nowadays, the typical 9-5 day is not so common and employees often work in various locations and even freelance at home. A collaborative project shared among employees based in different countries and even working in varying time zones may seem chaotic and practically impossible to organise. However, SIP telephone systems have enabled the potential to run an effective business that is adaptable and accommodating. This works because communication occurs using either a central hub or directly to clients regardless of their destination. SIP telephone systems make it possible to have a global workforce, providing that their locations have a good internet connection.
Better conferencing opportunities
Effective communication is much more than understanding the words that are being spoken or typed. Non-verbal transactions such as gestures and facial expressions can provide another level of understanding that informs what is actually being communicated. SIP telephone systems have heightened the experience of conducting conference calls. The voice-only conference calls are now being outmoded by SIP video conferencing systems which provide another insightful and game-changing element. The ability to watch someone and note their mannerisms and expressions provides a greater intimacy and fosters a stronger rapport. Meetings can be tedious and are often avoided if possible. Video conferencing is convenient and deduces the time and expense required to travel to a location to physically meet someone. It can also connect people globally that otherwise would not be able to meet each other and communicate with each other face-to-face. Video conferencing is engaging and informative yet instantly accessible, enabling you to gain the same benefits as meeting a client or colleague in person but without the inconvenience to you both.
Increased integration
The SIP telephone system allows for a cohesive experience because it can easily integrate many applications which employees are using. This enables files and other information to be shared swiftly and effortlessly which ensures that colleagues are constantly kept up to date with each other’s progress. It also facilitates the sharing of ideas which would otherwise be difficult because of differing schedules, widespread locations and other barriers to communication. The use of applications and programs within a business context is increasing so SIP telephone systems are very helpful to ensure that they are used to their full potential.
Facilitating collaboration
SIP telephone systems include many collaborative features. For example, screen sharing is helpful when training colleagues or asking someone their opinion on an important aspect of your work. Sometimes it is easier to explain something over the phone if the visuals are on the screen are in front of you. SIP telephone systems also allow you to record calls which can be referred to later, whether you want to make notes or listen to the recordings for training purposes. Another option is the ability to gain on-screen advice and support from colleagues while talking on the phone to customers. This can improve employee performance and help remedy issues with customer service. SIP telephone systems are forward-thinking technology which are providing many exciting opportunities that were previously unavailable. SIP telephone systems have made it possible to utilise best talent and skills globally without excessive expenditure or investments.
If you’re looking for SIP telephone systems in Worcester and the wider West Midlands region, contact us today.